1800 Contacts - Lens Store

Order Contact Lenses From Your Phone

1800 Contacts - Lens Store is a mobile shopping app for buying prescription contact lenses. It suits existing contact lens wearers who want to order, reorder, or manage their lenses without visiting a store. You can enter your prescription details, use information from your lens box, and place repeat orders through the app.

Prescription and Eye Exam Options

The app supports prescription renewal through ExpressExam, an online vision exam for eligible users. A board-certified eye doctor reviews the results and may issue an updated contact lens prescription. Availability can depend on where you live, so this option is not necessarily offered in every location. Users can also submit a photo of a paper prescription to help with ordering.

Ordering, Returns, and Account Management

Along with lens purchases, the app provides tools for handling ongoing orders. Subscribers can manage their plans, including snoozing or cancelling them and updating prescription information. The service also supports returns and exchanges, including exchanges related to trying a different prescription. Vision insurance benefits can be applied when supported by the user’s plan.

App Details and User Feedback

Developed by 1-800 CONTACTS, this Medical app has reached 1,000,000+ installs. Its average rating is approximately 4.57 out of 5, based on 31,613 reviews. Customer support is available through contact options provided in the app, making it useful for questions about prescriptions, orders, subscriptions, and returns.